personal status would normally try you at your desk, it tries you at your forwarding phone number instead. See “Using routing lists” on page 14-7 for more information.

nYour call forwarding settings may be overridden if you apply a personal status with a specific Where I Am preference or if you change your active settings directly. For more information about personal status and the active settings, see Chapter 8.

Forwarding calls by using the telephone commands

You can forward your calls without using the Client by using the telephone commands. See “Forwarding your calls” on page 4-11.

Forwarding calls in the Client

The following sections describe how to use call forwarding in the Strata CS

Client.

To turn call forwarding on

1.Choose Tools > Call Forwarding. The Call Forwarding dialog box opens.

2.Check Forward Calls (change “where I am”).

3.Do one of the following:

n Click Extensions and select an extension on the list. You can also select a queue, auto attendant, IVR Plug-in, or workgroup.

n Click Contacts and select a contact on the list. The contact’s default

phone number appears in the drop-down list below the list. If the

CHAPTER 14. CALL FORWARDING AND ROUTING LISTS

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Toshiba Strata CS manual Forwarding calls by using the telephone commands, Forwarding calls in the Client