2.Choose File > New > Workgroup. The Workgroup dialog box opens.

3.Enter a Name for the workgroup and any Notes to describe the workgroup.

4.Add one or more members to the workgroup by selecting names on the list of Available Extensions and then clicking Add. Press CTRL to select multiple names on the list. The members you selected appear in the Members list. Use the arrows next to the list to arrange the order of the members. Click Remove to delete members from the list.

Note: The order of the workgroup is important only if you have set up a routing list to route calls to it according to the Top down or Round robin algorithms. See “Routing calls to workgroups” on page 14-13.

5.Click OK.

Calling a workgroup

You can call all of the users in a workgroup simultaneously. The phones of all users in the workgroup ring, and whoever accepts the call first is connected to you. This method of calling can be handy if you must reach someone in a group and if it does not matter who answers.

To call a workgroup, dial the workgroup’s extension (if it has one) or double-click the workgroup in the Extensions view.

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STRATA CS CLIENT USER GUIDE

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

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Image 188
Toshiba Strata CS manual Calling a workgroup, Click OK