CHAPTER 6. USING STRATA CS AT A REMOTE PHONE 6-3
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL
nYour calls are added to your Strata CS Client’s Call Log view, so that you
have a record of the number of calls you place and the duration of each
one.
nYou can put callers on hold, transfer calls, create conference calls, and
perform other actions as if you were using your office phone.
Note: At a remote phone, press ** instead of Flash to put calls on hold or use
call-handling commands such as transfer, confere nce , and so forth.
The procedures that follow show you how to place calls, receive calls, and end
calls as well as how to log off Strata CS at a remote phone.
To place a call through Strata CS
1. Call your office.
2. When the system prompts you to enter an extension, enter # <your
extension> # <your password> #.
3. Press # for a dial tone and dial the call.
To receive calls at a remote phone
1. Call your office.
2. When the system prompts you to enter an extension, enter # <your
extension> # <your password> #.
3. Press 5 1 to forward calls to the external number from which you are
calling.
Note: Call waiting and call announcing do not operate wh en you receive calls at
a remote phone.
To end calls placed at a remote phone
Press **3 to end each call instead of hanging up the phone.
If you hang up, you must call your office and log in again if you want to place
more outgoing calls through Strata CS. Pressing **3 eliminates the need to call
your office again, because you remain connected to Strata CS when you end a call
by using **3.
To log out of Strata CS at a remote phone
1. Press # to get a dial tone.
2. Press *96.