Toshiba Strata CS manual About receiving and handling calls in the Client

About receiving and handling calls in the Client_____________

In the Strata CS Client, the Call Monitor view is the visual counterpart to your telephone. The Call Monitor lets you see all your incoming calls and any outgoing calls at once, often with the callers identified by name.

In the Call Monitor view you can:

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See who is calling you and take the call or send it to voice mail

Click calls to transfer them, put them on hold, send them to voice mail, or perform other actions

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Move among multiple calls on hold with a click of the mouse

Record calls

Conference calls (including creating or starting a conference)

This chapter describes the Call Monitor view and then explains the following aspects of handling calls:

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Displaying the Call Monitor automatically

Selecting and acting on calls

Using commands while a call is ringing, including taking the call and sending the call to voice mail

nUsing commands after a call is connected, including putting calls on hold and transferring calls.

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Using call notification options, including call announcing and call waiting

Sharing your Call Monitor

Using the Call Monitor with hands-free answering

10-2 STRATA CS CLIENT USER GUIDE

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