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Turning call waiting off

Disabling the call waiting beep when you are using the Client

For more information, see “Customizing or turning off call waiting” on page 18-5.

Receiving a call waiting tone from your telephone company

If you receive a call waiting tone from your telephone company, as opposed to a tone from Strata CS, you must press Flash 8 to answer the call.

Answering a call at another ringing phone

You can easily answer another ringing phone at your own phone.

To answer any ringing phone

1.Pick up your phone and press *91. If only one phone is ringing, you are connected immediately to that phone.

2.If more than one phone is ringing, you are prompted to enter the extension of the phone that you want to answer. Enter the number and you will be connected to that phone.

To answer a ringing phone within your workgroup, press *99. This command can be handy if several other phones are ringing, but only one of them is within your workgroup. For more information about workgroups, see “Using workgroups” on page 15-13.

See your Strata CS system administrator for information about whether you are in a workgroup and the names of the other members in that workgroup.

Handling calls with the phone ___________________________

The remaining sections in this chapter describe how to perform the following tasks:

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Putting a call on hold

Transferring a call

Sending a call to voice mail

Disconnecting from a call and remaining on the line Creating a conference call

Parking a call

Unparking a call

Putting a call on silent hold

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STRATA CS CLIENT USER GUIDE

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

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Image 34
Toshiba Strata CS Handling calls with the phone, Answering a call at another ringing phone, To answer any ringing phone