Toshiba Strata CS manual Placing calls by using the toolbar Dial field

Models: Strata CS

1 249
Download 249 pages 42.51 Kb
Page 121
Image 121

n

n

Click Contacts and select a contact on the list.

The contact’s default phone number appears in the drop-down list below the list. If the contact has more than one phone number associated with it, you can select a different number to call on the drop-down list.

To create a new contact now, click to open a new Contact dialog box. To edit the currently selected contact, press ALT and click . See “Entering a new contact” on page 15-4 for more information.

Click Extensions and select an extension on the list. You can select a user, queue, auto attendant, or IVR Plug-in.

n

n

Click Workgroups and select a workgroup with an extension on the list.

When you call a workgroup, all Strata CS phones within that workgroup ring simultaneously. The first member of the workgroup to pick up the phone connects to the call. Contacts in the workgroup are ignored.

Click My Numbers. To place a call to one of your own phone numbers, such as your home or mobile phone, select it on the list. To place a call to another number, enter the number in the Number field.

Note: To verify that the phone number is entered in a correct format, click .

3.If you are placing a call to an external number, select the appropriate dialing service on the Call Using drop-down list (see the section “Using dialing services” in this chapter).

4.Click OK to place the call.

Another way to place a call to a user is to double-click the user in the Extensions view (or in the Extensions pane).

Placing calls by using the toolbar Dial field

The Client toolbar includes a Dial field that you can use to place calls.

To place a call using the toolbar Dial field, do the following:

CHAPTER 11. PLACING CALLS IN THE CLIENT

11-3

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Page 121
Image 121
Toshiba Strata CS manual Placing calls by using the toolbar Dial field