Toshiba Strata CS manual Conferencing separate calls together, Transferring a conference call

To add parties to a conference by dragging and dropping

To drag-and-drop parties into a conference, you must have either the Calls pane open in the Extensions or Contacts view, or the Extensions pane open in the Call Monitor view. For more information, see “Adding the Calls pane to any open view” on page 7-9 and “Adding the Extensions pane to the Call Monitor view” on page 7-10 for instructions.

Drag and drop parties as follows:

nUsing the Extensions pane in the Call Monitor view, you can create a conference call by pressing SHIFT and dragging and dropping a call or an extension onto another call.

nUsing the Calls pane in any view, you can a drag an item—for example, a contact—onto the active call in the Calls pane to automatically add the contact as a party to the conference. If you press SHIFT while you drag a user, the Conference dialog box opens and provides further options.

For other drag-and-drop operations you can perform in the Client, see “Dragging and dropping items” on page 7-13.

Conferencing separate calls together

Use the following procedure when you have two or more separate calls that you want to conference together with yourself. You cannot conference two conference calls together.

To conference separate calls together

1.Select one of the calls that you want to join into a conference call. It does not matter which call you choose.

2.Choose Actions > Conference. The Conference dialog box opens.

3.On the Existing Calls tab, select the other call that you want to place into the conference call.

4.Click OK.

5.Repeat steps 1-4 if you want to add other existing calls to the conference.

Transferring a conference call

You cannot directly transfer a conference call. You can, however, add a new party to the conference and then leave the conference.

11-10 STRATA CS CLIENT USER GUIDE

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