Toshiba Strata CS Recording your voice-mail greeting, Active greeting, Recording a new greeting

Recording your voice-mail greeting_______________________

Your voice-mail greeting is a recording that callers hear when they reach your voice mail. For example, your voice-mail greeting might be similar to the following: “This is Miri Anatolia. I am out of the office right now, but leave me a message and I will get back to you soon.” You can also use your voice-mail greeting to tell callers about the following options that are available to them:

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Press # after leaving the message for more options.

Press 7 during the greeting to leave a ringback number before recording your message. (The caller can either leave a caller ID number or enter another number.)

nPress 0 at any time to transfer to the Operator. (By default, 0 transfers the caller to your company’s operator, but you can specify another extension instead. See “Changing your personal Operator” on page 18-6.)

nPress * during the greeting to skip the rest of the greeting and begin leaving a message.

Your Strata CS account comes with an initial greeting that callers hear until you record a new one. It says, “The person you have attempted to reach is unavailable. Please leave a message at the tone, then hang up or press the pound key for more options. If you need immediate assistance, press 0.” To record your own greeting, you can record over the initial greeting or record a second greeting.

The active greeting

The active greeting is the greeting that Strata CS plays when callers reach your voice mail. You can record and store multiple greetings for different occasions, but only one greeting can be the active greeting. You can designate a different greeting as your active greeting at any time. For example, you can have a greeting that you use under normal working circumstances and an extended-absence greeting that you use when you are on vacation. Before you go on vacation, you can designate the extended absence greeting as your active greeting.

For instructions on how to record greetings and change the active greeting in the Client, see “Managing greetings” on page 12-15.

Recording a new greeting

1.Pick up the phone and press #. Log in to your account by entering <your extension> # <your password> #.

2.Press 4 to manage your greetings. Your current active greeting plays.

CHAPTER 2. RECORDING YOUR VOICE TITLE AND VOICE-MAIL GREETING 2-3

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