Toshiba Strata CS manual Using dialing services, Placing calls by using other contact managers

1.Type either of the following in the Dial field:

n The number to dial. If it is an external number, type the full number that you would dial on the phone, including the access code. You can type hyphens as part of the number.

n The full name of a user or contact.

2.Press ENTER to place the call. If your phone is on-hook, it rings to connect you to the call being placed.

Click the arrow next to the Dial field for the most recent numbers you dialed.

Placing calls by using other contact managers

You can place calls by using other contact managers such as Microsoft Outlook, Act!, and GoldMine. For more information, see “Using the TAPI Service Provider and the CMA” on page 1-3.

Using dialing services __________________________________

When you place an outbound call, you must enter a number for a dialing service before you dial the phone number. Your Strata CS system administrator typically sets up dialing services with names like “Phone number” or “Chicago Centrex” with access codes of 9 or 8 so that it is easy for you to remember the appropriate dialing service to use when you place a call.

For example, to call an external phone number, you could do one of the following:

nSelect the dialing service “Phone number” on the Call using drop-down list in the Place Call To dialog box in the Client, choose the phone number that you want to dial on the list, and click OK.

nDial the access code “9” on your telephone and then dial the phone number.

The dialing services available to you depend on how your system is set up. Your Strata CS system administrator can tell you how to choose the appropriate dialing service for the following types of calls:

n

n

n

n

Local or long-distance calls over a T1 line

Calls to a PBX or Centrex extension

Calls to a user on another Strata CS system through an Internet connection

Calls to the Internet address of an H.323 terminal such as Microsoft NetMeeting

11-4 STRATA CS CLIENT USER GUIDE

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