Toshiba Strata CS manual Customizing the Client for Operators, Customizing the Client display

Customizing the Client for Operators _____________________

If you are an Operator user, you can use the following options to make transferring a call to the correct user easier and faster:

nResize the Transfer To dialog box. You can make the Transfer To dialog box larger so that you can see more users and more columns at a glance. The next time you open the dialog box it opens at the larger size you set.

nViewing users by workgroup . In the Transfer To dialog box, each workgroup is represented by a tab that lists its members. You can create workgroups that represent the departments of your office, so that when transferring calls you can see at a glance all the users in a given department. For example, if you have to transfer a call to Sales, you can click the Sales tab (for the Sales workgroup) and see all the members of the Sales department and their current personal statuses.

Customizing the Client display___________________________

You can customize the Client display by any of the following:

n

n

n

Showing or hiding Client window elements

Defining double-click behavior in the Contacts view

Customizing columns

Showing or hiding Client window elements

You can show or hide the Client’s view bar, folder list, status bar, and toolbars by checking or unchecking their entries on the View menu.

Defining double-click behavior in the Contacts view

Double-clicking a contact lets you either edit the information for the contact or place a call to the contact.

To define the result of double-clicking a contact

1.Choose Tools > Options. The Options dialog box opens.

2.Click the View tab.

3.Under Double clicking contacts behavior, select the desired behavior.

4.Click OK.

18-10 STRATA CS CLIENT USER GUIDE

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