Toshiba Strata CS manual Deleting voice messages, Deleting a message permanently

5.Mark the message Urgent or Private as needed by checking the Mark Urgent or Mark Private boxes.

6.In the Notes field, type any notes you want to add to the message.

7.When you are ready to send the message, click Send.

Deleting voice messages

By default, messages in the Deleted folder that are older than three days are permanently removed from Strata CS. For information about how to change the default, see “To empty the Deleted folder automatically” on page 7-19.

To move a voice message to the Deleted folder

1.Select the message.

2.Choose Edit > Delete.

The message is moved to the Deleted folder. You can still play it or retrieve it if necessary.

Deleting a message permanently

To delete a message permanently, select the message and press SHIFT+DELETE. A message is also deleted permanently when you delete it from the Deleted folder or empty the Deleted folder. See “Managing the Deleted folder” on page 7-18.

Microsoft Exchange Server synchronization

If your office uses Microsoft Exchange Server for e-mail, Strata CS can synchronize the Voice Messages view’s Inbox and Deleted folders with those in your e-mail program. When synchronized, messages you delete in one application are deleted in the other.

For example, if you delete a voice message e-mail attachment in your e-mail program, Strata CS moves the same message to its own Deleted folder. Similarly, if you delete the matching voice message in Strata CS, your e-mail notification moves to your e-mail program’s Deleted folder.

For more information, see your Strata CS system administrator.

Associating a voice message from “Unknown” with a contact

A voice message that appears from “Unknown,” means that Strata CS could not identify the caller. You can associate the message with a contact, so that the correct name appears in the Call Monitor and so that Strata CS identifies the contact on subsequent calls from that phone.

See “Associating a call or caller ID number with a contact” on page 15-10 for complete instructions.

CHAPTER 12. WORKING WITH VOICE MESSAGES IN THE CLIENT 12-13

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL