Toshiba Strata CS Turning callback for calls on hold on and off, Changing your personal Operator

call waiting beep when using Client. The beep will play only when

you are not running the Client.

4.Click OK.

Note: If you have a multiline phone like the Strata CS DKT, turning off call waiting disables all Primary Directory Numbers except the one used by your current call.

Turning callback for calls on hold on and off

If you hang up with one or more calls on hold or parked, Strata CS can ring your phone to remind you of the calls. You can turn callback on and off, and you can specify how long Strata CS waits before ringing your phone.

1.Choose Tools > Options. The Options dialog box opens.

2.Click the General tab.

3.Do one of the following:

n To turn ringback on, check Call back if I leave a call on hold or parked.

n To turn off callback, uncheck the option.

4.In the Call back interval field, enter the number of seconds that Strata CS should wait before calling you back after you hang up.

5.Click OK.

Changing your personal Operator

Callers who reach your voice mail or who are waiting on a routing list can always press 0. By default, 0 transfers them to your system’s Operator, but you can transfer them to any other extension, for example your company’s auto attendant.

To change the extension to which callers transfer when they press 0

1.Choose Tools > Options. The Options dialog box opens.

2.On the General tab, choose an extension on the Operator drop-down list. You can choose a user, auto attendant, queue, or IVR Plug-in.

3.Click OK.

Customizing your listing in the dial-by-name directory

The dial-by-name directory lets callers dial a user by entering the first few letters of the user’s name. Callers who know your name but not your extension can find you quickly in the dial-by-name directory.

18-6 STRATA CS CLIENT USER GUIDE

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL