Toshiba Strata CS manual About personal status

About personal status __________________________________

Your personal status tells Strata CS how to handle your calls and it lets your colleagues know where you are and what you are doing. It also specifies how you want your calls to be handled under specific circumstances.

A personal status consists of the following:

nA personal status icon and a name, such as Available. These appear next to your name in the Extensions view, so that other Strata CS users can see at a glance whether you are in the office and available. Likewise, by looking at the Extensions view you can see the personal status of other users. For example, if the Extension view shows Helen Shire in the personal status On Vacation, you would know not to call her.

nA collection of preferences that determines how your incoming calls are handled. For example, the Do Not Disturb status sends your incoming calls directly to voice mail without ringing your phone.

Each personal status consists of the following call handling preferences:

nWhere I Am specifies the phone at which your incoming calls ring. Changing this setting is equivalent to forwarding your calls. See “Forwarding calls” on page 14-2.

nTaking calls determines whether or not your phone rings when calls arrive.

nGreeting specifies the voice-mail greeting that Strata CS plays to callers when they reach your voice mail. For more information about greetings, see “Managing greetings” on page 12-15.

nRouting List specifies the routing list that Strata CS uses to process calls. For more information about routing lists, see “Using routing lists” on page 14-7.

Example: When you leave the office for an off-site event, you can select the personal status Out of the Office. This predefined Strata CS personal status changes Where I Am to forward your calls to a number that you specify. It also changes your Greeting, so that callers who reach your voice mail hear a special greeting that you recorded (“I am out of the office this morning. Please leave a message, or you can try me again later, as my calls are forwarded to where I can be reached”).

8-2 STRATA CS CLIENT USER GUIDE

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