Toshiba Strata CS manual 15-11

Models: Strata CS

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2.Click on the toolbar. The Associate dialog box opens.

3.Select the contact in the list with whom you want this phone number associated. If you want to cancel an association and revert the call to “Unknown,” click “<Unknown>.”

To create a new contact directly from this dialog box, click . (See “Entering a new contact” on page 15-4 for instructions.) When you finish creating the contact, you return to this dialog box with the new contact added to the list.

4.If the call came from a phone number that is new for this contact, you can add the new number to the contact’s phone number list now. You can then dial it later from the Client. Check Save <phone number> as the following phone number, and then select the phone number category on the drop-down list.

5.If you are associating an active call in the Call Monitor view, you can create a voice title for the contact based on the recording of the caller’s name.To create a voice title in this way, check Use this voice title. You can test the recorded name by clicking the button to the right of the field.

Note: This field is available only if there is a recorded name available to capture.

6.If you want only to label the individual call or voice message with the contact’s name, uncheck Use caller identification for this contact.

If you want Strata CS to associate all subsequent calls from that phone with the contact, check Use caller identification for this contact and

CHAPTER 15. MANAGING CONTACTS AND WORKGROUPS

15-11

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Page 183
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Toshiba Strata CS manual 15-11