Toshiba Strata CS manual View, Notification, call announcing, 4-2call forwarding

Models: Strata CS

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16-8
14-6
14-4
4-11
4-11
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12-15
12-5
12-14
12-14
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12-16
14-6
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10-11

using the Client, 10-7screening calls

customizing, 18-3

screening calls by phone. See verbal call screening screens, Client views, 7-8

selecting personal status

using the telephone commands, 5-7selecting personal status

from the Client, 8-6settings

ACD workgroup user’s and your call forwarding settings,

active greeting, 12-17

adding Call Monitor to other views, 7-9adding the Extensions view to the Call Monitor

view, 7-10

announce who is transferring a call, 18-5attaching a voice message to an e-mail

notification, call announcing, 4-2call forwarding

can be overridden, 14-3ignore call rules, 14-5

over Centrex or PBX trunks, 14-6prompt recipient for password, 14-5

prompt recipient to accept or decline call, 14-5turning off using the telephone commands, turning on using the telephone commands, updates Where I Am in routing lists, 14-2wait for answer,

with voice mail, call rules

creating, 16-4

enabling or disabling, 16-8 priority, 16-9

setting up what a call rule does, call rules example, 16-3

call waiting, 4-3

change to require logon password, 7-4changing personal status in the Client, 8-6

changing your password, 7-5creating a custom personal status, 8-7default location for recordings of calls, dialing services,

emptying the Deleted folder automatically, 7-19exporting voice files, 7-23

for incoming calls, 10-14 grab-and-hold greeting, 12-16 greetings, 12-17

personal status default, 12-18greetings and personal status, 12-16greetings for routing lists, 12-16hands-free answering, 10-16,18-8

hiding and showing Client window elements, 7-7how names are displayed in Client views, 18-12importing voice files, 7-23

limited space for greetings and voice titles, logging on as a different user, 7-5

logging on using command line switches, 7-5marking messages as Private,

marking messages as Urgent, maximum message length,

mouse behavior in Contacts view, 15-3multiple business hours, 12-8

new message

e-mail and pager notification, 12-4e-mail and pager notification,scheduling,

new message tone, 12-4Notes pane in Call Log view, personal status

and active settings, 8-10

creating a custom personal status, 8-8greeting, defined, 8-2

routing list, defined, 8-2selecting in the Client, 8-6Taking calls, defined, 8-2Where I am, defined, 8-2

personal status defaults defined, 8-12routing list, 14-9

play a recording of the caller’s name over your speakers, 10-13

STRATA CS CLIENT USER GUIDE

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BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Page 246
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Toshiba Strata CS manual View, Notification, call announcing, 4-2call forwarding, With voice mail, call rules Creating