About working with voice messages on the phone __________

This chapter describes how to work with your voice messages by using the Strata CS telephone commands. It explains the following aspects of working with your voice messages:

n

n

n

n

n

n

n

n

n

Using new message indicators

Listening to your voice messages

Customizing voice message playback order

Using the voice message telephone commands

Deleting and undeleting messages

Replying to a message, forwarding a message, and calling back a message

Sending a message directly to a user’s voice mail

Voice mail from the caller’s point of view

Selecting a personal status on the phone

For instructions on how to work with voice messages in the Client, see

Chapter 12.

Using message indicators ______________________________

Strata CS can alert you in the following ways when you have new (unheard) voice messages:

nStutter dial tone. When you pick up your phone, the dial tone begins with several short tones, called a stutter, and then changes into a regular dial tone. The stutter dial tone indicates that you have new voice messages.

nMessage-waiting light. If your phone has a CLASS message-waiting light, you can have it flash to indicate new voice messages.

nE-mail and pager notification. Strata CS can send you an e-mail message or a page you whenever you receive a new voice message. You can choose to be notified only for urgent messages, and you can schedule notification to occur only during the times you want.

You can set up notification in the Client. See “E-mail and pager notifications” on page 12-4. If you do not have a Client, your Strata CS system administrator can set up e-mail and pager notification for you.

Note: If you share a phone with one or more users, the message-waiting light and stutter dial tone occur if there are new messages for any of the users assigned to that phone.

5-2

STRATA CS CLIENT USER GUIDE

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Page 44
Image 44
Toshiba Strata CS manual About working with voice messages on the phone, Using message indicators