CONTENTS

Chapter 1. Introducing Strata CS

1-1

About Strata CS

1-2

Accessing Strata CS

1-2

Using the telephone

1-2

For details about how to use the telephone commands, see Chapter 3

through Chapter 6 and the “Telephone Commands Quick

 

Reference” in Appendix A

1-2

Using the Strata CS Client application

1-2

Using the Strata CS Web Client

1-3

Using the TAPI Service Provider and the CMA

1-3

Feature comparison table

1-4

Where to get help

1-4

Strata CS documentation

1-4

Technical support

1-6

Chapter 2. Recording Your Voice Title and Voice-mail Greeting..

2-1

About recording your voice title and voice-mail greeting

2-2

Recording your voice title

2-2

Recording your voice-mail greeting

2-3

The active greeting

2-3

Recording a new greeting

2-3

Recording a grab-and-hold greeting

2-4

Managing your greetings

2-4

Chapter 3. Placing Calls on the Phone

3-1

About placing calls on the phone

3-2

Dialing internal and external numbers

3-2

Entering account codes when placing calls

3-3

Dialing by name

3-4

Placing calls while you are already on a call

3-4

Putting your current call on hold and placing a new call

3-4

Switching between calls

3-4

Ending a call without losing calls on hold

3-5

Sending a Flash command to Centrex or another PBX

3-5

Placing calls with * options

3-5

Redialing the last call

3-5

Returning the last call

3-5

Disabling call waiting for a call

3-5

Placing calls to an IP address

3-6

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

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Toshiba Strata CS manual Contents