CONTENTS
BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

Chapter 1. Introducing Strata CS.....................................................1-1

About Strata CS.................................................................................... 1-2
Accessing Strata CS............................................................................. 1-2
Using the telephone .......................................................... ................ 1-2
For details about how to use the telephone commands, see Chapter 3
through Chapter 6 and the “Telephone Commands Quick
Reference” in Appendix A. ......................................................... 1-2
Using the Strata CS Client application.............. ................................ 1-2
Using the Strata CS Web Client........................................ ................ 1-3
Using the TAPI Service Provider and the CMA ................................ 1-3
Feature comparison table .....................................................................1-4
Where to get help..................................................................................1-4
Strata CS documentation......... ......................................................... 1-4
Technical support...... ........................................................................ 1-6

Chapter 2. Recording Your Voice Title and Voice-mail Greeting..2-1

About recording your voice title and voice-mail greeting.......................2-2
Recording your voice title......................................................................2-2
Recording your voice-mail greeting.......................................................2-3
The active greeting............................. ............................................... 2-3
Recording a new greeting ................................................................ .2- 3
Recording a grab-and-hold greeting ................................................ .2- 4
Managing your greetings.......................................................................2-4

Chapter 3. Placing Calls on the Phone............................................3-1

About placing calls on the phone.......................................................... 3-2
Dialing internal and external numbers...................................................3-2
Entering account codes when placing calls ...................................... 3-3
Dialing by name ....................................................................................3-4
Placing calls while you are already on a call.........................................3-4
Putting your current call on hold and placing a new call... ................ 3-4
Switching between calls .................................................................... 3-4
Ending a call without losing calls on hold............................... ........... 3-5
Sending a Flash command to Centrex or another PBX........................ 3-5
Placing calls with * options....................................................................3-5
Redialing the last call ........................................ ................................ 3-5
Returning the last call........................................ ................................ 3-5
Disabling call waiting for a call .......................................... ................ 3-5
Placing calls to an IP address...............................................................3-6