Scheduling e-mail and pager notifications

You can schedule notifications to occur at specific times, for example, during business hours or after business hours on work days. You can also set up custom hours. You can create different schedules for e-mail and pager notification.

Note: If you turn e-mail or pager notifications on for a user, by default Strata CS sends notifications 24 hours a day, 7 days a week. If this is what you want to do, you do not need to schedule notifications.

Schedule entries

Your schedule is composed of individual schedule entries that Strata CS uses in combination. For example, if you want to be notified of new voice messages during business hours and all day on holidays, you can add one schedule entry for “during business hours” and another schedule entry for “on holidays.” You can define your own custom schedule entries for even greater precision.

Each schedule entry can be enabled or disabled, which gives your notification schedule adaptability and flexibility. For example, if you do not want to be paged during the current holiday, you can disable the schedule entry for “on holidays.” When you return after the holiday you can enable it again.

The following illustration shows an example of a schedule with two schedule entries that sends e-mail notifications for new voice messages during business hours and on holidays. Both schedule entries are enabled. No backlog of notifications is kept during the times when they are not being sent. If you schedule notifications to occur only during certain times, you do not receive notifications during the other times.

To define a schedule for notifications

1.Choose Tools > Options. The Options dialog box opens

2.Click the Notification tab.

3.Choose an option under After receiving a message, notify me via e-mail or under After receiving a message, notify me via pager.

4.Click Schedule to define an e-mail or pager notification schedule.

5.The Schedule E-mail (or Pager) Notifications dialog box opens and displays any existing schedule entries that have been defined so far.

CHAPTER 12. WORKING WITH VOICE MESSAGES IN THE CLIENT

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Toshiba Strata CS Scheduling e-mail and pager notifications, Schedule entries, To define a schedule for notifications