Marking a voice message Heard or Unheard

The envelope icons indicate whether or not you have listened to a message.

To mark an old voice message as new (unheard), select the message and then choose Actions > Mark As Unheard.

Marking a voice message Urgent or Private

You can mark a voice message Urgent, Private, or both. Private messages cannot be forwarded, and users who share your mailbox cannot play them, reply to them, or call back the sender.

The icons in the columns to the right of the envelope icon show whether a

message is Urgent

or Private

.

nTo mark a voice message Urgent, select the message and choose Actions > Urgent. Select the command again to remove its Urgent status.

nTo mark a voice message Private, select the message and choose Actions > Mark As Private. After a message is marked Private, it cannot be made not Private again.

Adding notes to a voice message

To add written notes to a voice message, click the message and type your notes in the Detail pane at the bottom of the Voice Messages view.

Any notes that you create for a message accompany that message if it is forwarded to other users.

Hiding and showing notes

To hide or display the Detail pane, choose View > Detail pane. To hide the Notes column, see “Showing and hiding columns” on page 18-11.

Organizing voice messages in folders_____________________

Strata CS allows you to archive your voice messages in folders that you create. You can create as many folders and subfolders as you want. See “Organizing the contents of a view in folders” on page 7-16.

Sharing your voice messages ___________________________

You can share your voice message folders with other Strata CS users, including your Inbox folder, your Deleted folder, and your Saved folder. You can also share any custom folders that you create. See “Sharing views and folders” on page 7-19

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STRATA CS CLIENT USER GUIDE

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL

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Toshiba Strata CS manual Organizing voice messages in folders, Sharing your voice messages, Adding notes to a voice message