Toshiba Strata CS manual Call Rules view, Examples of how you can use call rules

Example: A call rule uses the “Standard” greeting. It also uses the Out of the Office personal status, which uses the “Be back tomorrow” greeting. When the call rule handles a call, the “Standard” greeting is the one used.

Examples of how you can use call rules

nCalls from your “Friends” workgroup can follow a routing list that tries you at several locations in the office during business hours.

nDuring your lunch hour, you can have a special “At lunch” greeting that plays to callers before sending them to voice mail.

nYou can have the Do Not Disturb personal status turn on automatically every day at 6:00 pm, but only for internal callers.

nYou can create a contact called “Nuisance Callers” and associate the phone numbers of solicitors with that contact. Those callers can follow a routing list that plays a greeting and then hangs up without ringing your phone. The greeting can say, “I’m sorry. I don’t accept calls from solicitors during business hours.”

The Call Rules view____________________________________

Click Advanced in the view bar to locate the button for the Call Rules view.

CHAPTER 16. USING CALL RULES 16-3

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