Toshiba Strata CS manual From, Number, Start Time, Duration, Result, Left Message

Column	Description
From	Name of the person who originated the call. On
	incoming calls, “Unknown” appears unless the user
	identified the caller as a contact. On outgoing calls,
	the user’s name appears.
To	Name of the party who received the call. On
	incoming calls, this is the user’s name. On outgoing
	calls, “Unknown” appears unless the user identified
	the person as a contact.
Number	On incoming calls, caller ID name and number if
	available. On outgoing calls, the number the user
	dialed. On a call to or from another Strata CS user,
	this field contains <NA>.
Start Time	Date and time that the call started.
Duration	Length of the call, beginning at the time when the
	two parties are connected.
Result	How the caller’s wait ended. The possible
	outcomes are:
	Abandoned
	The caller hung up before the call was answered.
	Connected
	The call was answered.
	To voice mail
	The call was sent to voice mail.
	Blind Transfer
	A blind transfer sent the caller to another party.
	Supervised Transfer
	A supervised transfer sent the caller to another
	extension.
	Unknown
	Strata CS was unable to identify the outcome of the
	call.
	Login
	You logged in to Strata CS at a remote phone.
Left Message	If checked, the caller left a voice message.
Notes	Any notes associated with the call. See “Taking
	notes on a Call Log entry” on page 13-6.

CHAPTER 13. USING THE CALL LOG VIEW 13-3

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