Toshiba manual About Strata CS, Accessing Strata CS, Using the telephone

About Strata CS _______________________________________

Toshiba’s award-winning Strata CS phone system integrates your telephone and computer to make your telephone a much more powerful tool. You can manage your calls and voice mail by using either your telephone or the Strata CS Client program, which runs on your computer. Strata CS dramatically expands the ways in which you can place and receive phone calls.

This manual describes how to use the Strata CS telephone commands, the Client application, and the Web Client. In the Client or the Web Client, click Help or press F1 to access online Help.

For instructions on installing the Strata CS Client, see Strata CS Installation & Maintenance Manual. For instructions on performing administrative Strata CS functions, see Strata CS Administrator Manual.

Accessing Strata CS ___________________________________

You can access Strata CS by:

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Using the telephone

Using the Strata CS Client application

Using the Strata CS Web Client

Using the TAPI Service Provider and the CMA (Contact Manager Assistant)

Using the telephone

Strata CS provides a sophisticated system of voice-guided menus that enable you to access most Strata CS features by using the telephone commands on your telephone keypad. You can press # at the dial tone, log in, and then follow the voice prompts to listen to your voice mail, forward your calls, record greetings, and so on. When you are on a call, you can press Flash to put the call on hold and then follow the prompts to transfer calls, set up conference calls, and perform other call-handling tasks.

For details about how to use the telephone commands, see Chapter 3 through

Chapter 6 and the “Telephone Commands Quick Reference” in Appendix A.

Using the Strata CS Client application

The Strata CS Client gives you access to all of Strata CS’s features in an easy-to-use Windows interface. With the Client you can point and click to play voice messages, place and receive calls, manage multiple active calls, access contacts and users, and so on. You can install and run the Client on Windows 95, 98, NT, ME, and 2000 computers that are networked to the Strata CS Server.

1-2 STRATA CS CLIENT USER GUIDE

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