Toshiba Strata CS Getting a dial tone to start another call, Entering an account code for a call

Getting a dial tone to start another call

To put your current call on hold and get a dial tone, press Flash #.

In this way you can place new calls without disconnecting from your current call.

Entering an account code for a call

If your company requires you to enter account codes for your calls, you can press Flash *11 at any time during a call to enter an account code. See “Entering account codes when placing calls” on page 3-3 for more information, including what to do if the system prompts you to enter an account code for an outgoing call.

Using hands-free answering

Hands-free answering is an aid for headset users. Using hands-free answering, you can receive or place calls while the phone is off-hook. Although the phone is off-hook, the dial tone does not play, and the phone does not ring. When an incoming call arrives, a zip tone (a beep) notifies you and Strata CS connects you based on your settings for call announcing.

Enabling and disabling hands-free answering

To enable hands-free answering, press *10 at the dial tone. You hear, “Hands-free answering is on.” The station is now off-hook and waiting for a call. With hands-free answering enabled, your other telephone commands remain the same. For example, call forwarding and transferring commands do not change.

To disable hands-free answering, press *10 at dial tone. You hear “Hands-free answering is off.”

Placing and receiving calls with hands-free answering

To place a call using hands-free answering, press Flash for a dial tone and then dial the number.

To receive a call, wait for a zip tone (a beep) to notify you of the incoming call. Strata CS connects you based on your call announcing settings (see “Call announcing” on page 4-2). If call announcing is turned off, you are connected to the caller immediately after the zip tone.

To end a call while you are using hands-free answering, press Flash and then press 3 to hang up. (If the other party hangs up, that will also end the call.) After the call ends, you may hear dial tone for a brief period of time before you return to off-hook status.

You can cut short the dial tone and return to silent off-hook status by pressing

Flash.

CHAPTER 4. ANSWERING AND HANDLING CALLS ON THE PHONE 4-9

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL