Toshiba Strata CS Managing views and items, Adding the Extensions pane to the Call Monitor view

1.Open the view to which you want to add the Calls pane.

2.Choose View > Calls Pane.

3.Select a location from the menu to place the Calls pane.

To remove the Call Monitor pane from a view, choose View > Calls Pane >

None.

Adding the Extensions pane to the Call Monitor view

The Extensions pane contains the same information that appears in the Extensions view. Adding the Extensions pane to the Call Monitor view lets you see whether users are available before you place or transfer calls to them. You can also perform drag-and-drop call handling operations in the Call Monitor when the Extensions pane is open. See “Dragging and dropping items” on page 7-13.

To add the Extensions pane to the Call Monitor view, choose View > Extensions Pane, and then select a location on the menu.

To remove the Extensions pane from the Call Monitor view, choose View >

Extensions Pane > None.

Managing views and items ______________________________

This section explains the following:

n

n

n

Using commands in Strata CS

Performing actions on items in views

Printing items in a view

Items are individual greetings, contacts, routing lists, personal statuses, workgroups, and call rules that you create in Strata CS. One item appears on each row in a view. For example, one contact appears on each row in the Contacts view.

Using commands in a view

You can use commands in a view by doing any of the following:

nChoose a command on the view’s menu bar. For example, in the Inbox folder of the Voice Messages view, choose the Actions menu and click a command.

nClick a toolbar button. Position the mouse pointer over a button to see its action.

nRight-click an item and choose a command on the shortcut menu.

7-10 STRATA CS CLIENT USER GUIDE

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