Toshiba Strata CS manual Selecting a personal status on the phone

Selecting a personal status on the phone __________________

Strata CS makes it easy to select a personal status by using only the telephone commands. See Chapter 8 for detailed information about personal statuses.

To select a personal status on the telephone

1.Press # and log in.

2.Press 6 1, and then press: n 1 for Available

n 2 for Do Not Disturb n 3 for In a Meeting

n 4 for Out of the Office n 5 for On Vacation

n 6 for Available (Queue Only) n 7 for Available (non-Queue) n 8 for On Break

n 9 for custom personal statuses (followed by 1 to select the first custom status, 2 for the second, and so forth).

Note: Call center agents can select a call center status by picking up the phone and pressing *51 through *53. See “Signing in, signing out, and taking breaks” on page 17-3.

CHAPTER 5. WORKING WITH VOICE MESSAGES ON THE PHONE 5-7

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL