Toshiba Strata CS manual About placing calls on the phone, Dialing internal and external numbers

About placing calls on the phone_________________________

You can pick up a Strata CS phone and place a call in the same way that you place calls with other phones. But you can also do much more. For example, you can dial other Strata CS users by name and use special key combinations to redial your last call or call back your last caller. Depending on your Strata CS system, you can also place calls over Centrex lines or over the Internet.

This chapter explains the following aspects of placing Strata CS calls on the phone:

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Dialing internal and external numbers

Dialing by name

Placing calls while you are already on a call

Sending a Flash command to Centrex or another PBX

Redialing the last number you called, returned the last call that arrived, and disabling call waiting for a call

nPlacing calls to an IP address

For information about placing calls visually by using the Strata CS Client, see Chapter 11.

Dialing internal and external numbers_____________________

Internal calls are calls to other Strata CS extensions. External calls are calls to outside numbers, including calls to another PBX or to a Centrex extension, calls to another Strata CS system such as a branch office, and Internet calls.

To dial an internal number

1.Pick up the phone.

2.Do one of the following:

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Dial the extension number.

Press 411 or *93 for the dial-by-name directory.

To dial an external number

You must dial an access code to start dialing an external number. Ask your Strata CS system administrator what types of external calls are available in your system and what access codes you must use.

1.Pick up the phone.

2.Enter <access code><phone number or IP address>.

3-2 STRATA CS CLIENT USER GUIDE

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