Toshiba Strata CS manual Beta Document Preliminary & Confidential

For more information about greetings, see “Managing greetings” on page 12-15.

nIf this is a call center personal status, the Queue Calls field cannot be modified. If you are not an agent in a call center queue, this field does not appear.

nFor Taking calls, specify whether you want your telephone to ring or not when a call arrives. When you set this field to No, all calls are sent directly to the final action on your routing list (by default, your voice mail).

nSelect the Routing List that your calls use when you select this personal status.

n

n

To create a new routing list, click .

To edit a routing list in the list, select it, and then press ALT while clicking .

For more information about routing lists, see “Using routing lists” on page 14-7.

nTo make sure that all incoming callers hear the greeting specified here when they reach your voice mail, check Ignore call rules and use Standard routing list. Doing this disables your call rules and causes all incoming calls to follow your Standard routing list.

Note: Checking this box is equivalent to choosing Tools > Ignore Call Rules whenever this personal status is in effect.

With the box unchecked, your call rules might cause some callers to hear greetings or follow routing lists other than the ones specified here.

5.Check the box at the bottom of the dialog box if you want a dialog box to open automatically whenever you select this personal status. Doing this lets you quickly change preferences that you frequently modify.

Checking this box is helpful to you for those personal statuses whose greetings or forwarding locations you customize on a regular basis. For example, whenever you select the Out of the Office personal status, the dialog box opens and you can specify a different call forwarding location.

6.Click OK to save the new personal status.

CHAPTER 8. USING PERSONAL STATUS 8-9

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL