Toshiba Strata CS manual Managing your greetings, Recording a grab-and-hold greeting

3.Press 4 to rerecord that greeting or 6 to record a new greeting. Say your greeting, and then press #. The greeting you just recorded is played back.

4.Follow the prompts to accept, rerecord, or delete the greeting. If you recorded a new greeting, you can make it the active greeting by pressing 3.

Recording a grab-and-hold greeting

In the Client you can record a special greeting called a grab-and-hold greeting that Strata CS plays to callers when you put incoming calls on hold without talking to the callers first. For more information about how to record and use a grab-and-hold greeting in the Client, see “Using grab-and-hold on the call” on page 10-7.

Managing your greetings _______________________________

To manage your greetings by using the telephone commands, log in and press 4. Strata CS plays each of your greetings, beginning with the active greeting. You can use the commands shown in the following table either while you listen to a greeting or after a greeting has played.

Greeting Commands

Use while or after a greeting plays

1Replay the greeting.

2Skip to the next greeting.

3Make this greeting active.

4Rerecord the greeting.

6Record a new greeting.

7Delete the greeting.

When you record a new greeting by using the telephone commands, the greeting appears in the Client’s Greetings view with the name “Greeting.” You can give the greeting a name in the Client (see “Managing views and items” on page 7-10).

Note: When you make a greeting your active greeting by using the telephone commands, the greeting also becomes the personal status default greeting. See “Personal status defaults” on page 8-12.

2-4 STRATA CS CLIENT USER GUIDE

BETA DOCUMENT - PRELIMINARY & CONFIDENTIAL