Toshiba Strata CS manual To customize call announcing or turn it off

To customize call announcing or turn it off

1.Choose Tools > Options. The Options dialog box opens.

2.Click the Incoming Calls tab.

3.Under Screen and announce the caller for these types of calls, choose any of the following:

n

n

Internal. Calls from other Strata CS users.

External. Calls from external callers who choose your extension from an auto attendant or are transferred to you by another user.

nExternal Direct. Calls from external callers who dial you directly. If you have a Direct Inward Dial (DID) number, or if a trunk line is routed directly to your extension, you may receive these types of calls. Ask your Strata CS system administrator about whether your phone is set up in either of these ways.

To turn call announcing off for a type of call, uncheck it for that type. With call announcing turned off, you are connected directly to the caller when you answer your phone.

Note: If your call announcing settings are different for internal and external calls, it can be helpful to set different ring patterns for internal and external callers (see “Changing ring patterns” on page 18-7). You can then tell by the ring pattern whether you will hear the caller or the call announcing prompt when you pick up the phone.

4.Use the following options in conjunction with call announcing:

nAsk callers without a voice title for their names. By default, if have call announcing is turned on, contacts and users without voice titles are prompted to say their names. When you pick up the phone, you hear, “Call from,” followed by what they say. If you uncheck this field, callers are not prompted to say their names.

With this field unchecked, when you receive a call from a caller without a voice title you will hear either “Call from internal user,”

18-4 STRATA CS CLIENT USER GUIDE

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