Toshiba Strata CS manual Placing calls to an extension, Changing another user’s personal status

Placing calls to an extension ____________________________

To place a call to an extension, double-click the extension. If your phone is on hook, it rings to connect you to the call being placed.

Automatically switching to the Call Monitor view

You can have Strata CS automatically switch to the Call Monitor view when you place a call from the Extensions view. To do so:

1.Choose Tools > Options. The Options dialog box opens.

2.Click the View tab.

3.Under Display Call Monitor in the following situations, check Placing new calls from Contacts or Extensions.

4.Click OK.

Changing another user’s personal status __________________

From the Extensions view you can change another user’s personal status if you know that user’s password. For instructions, see “Changing the personal status of another user” on page 8-14.

Seeing the Extensions view elsewhere in the Client _________

The Extensions view appears in the following places in the Client:

nIn the Place Call To dialog box, so that you can see it when placing a call from any view. See “Placing a call” on page 11-2.

nIn the Transfer To dialog box, so that you can see it when transferring a call. See “Transferring a call” on page 10-9.

In both of these locations, the display does not refresh automatically.

You can also display the Extensions view as a pane in the Call Monitor view, enabling you to place and transfer calls using drag-and-drop operations. See “Adding the Extensions pane to the Call Monitor view” on page 7-10 and “Dragging and dropping items” on page 7-13.

9-4 STRATA CS CLIENT USER GUIDE

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