Toshiba Strata CS manual Using voice-first answering

Creating an overhead paging system with hands-free answering

You can use hands-free answering to connect an extension to an overhead speaker to create a paging system. To broadcast an announcement over the paging system, dial the extension. The zip tone plays over the speaker to signal the beginning of your announcement.

Using voice-first answering

Voice-first answering is an option for users who have Toshiba Strata (digital) phones. When voice-first answering is enabled and you receive a call from another Strata CS station, the system automatically takes your phone off-hook and turns on your phone speaker. A zip tone (a beep) notifies you that an incoming call has arrived, and Strata CS connects you based on your settings for call announcing. When the call ends, the phone speaker is automatically turned off and your phone is returned to on-hook status.

The conditions for receiving a voice-first call are:

nYou must have the voice-first answering checkbox checked (see “Enabling and disabling voice-first answering in the Client” on page 10-16).

nThe call must be an internal call (a call from another station on your Strata CS system).

n

n

n

Your active Phone status must not be set to "Do Not Ring My Phone."

There must be no active calls on your station.

Your administrator must have voice-first answering enabled for your Strata CS system.

To receive a call, wait for a zip tone (a beep) to notify you of the incoming call. Strata CS connects you based on your call announcing settings (see “Call announcing” on page 4-2). If call announcing is turned off, you are connected to the caller immediately after the zip tone.

Enabling and disabling voice-first answering

To enable voice-first answering, press *12 at a dial tone. You hear, “Voice-first answering is on.” With voice-first answering enabled, your other telephone commands remain the same. For example, call forwarding and transferring commands do not change.

To disable voice-first answering, press *12 at a dial tone. You hear “voice-first answering is off.”

4-10 STRATA CS CLIENT USER GUIDE

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