OSS (OPERATING SYSTEM SOFTWARE) MESSAGES

 

 

OS3003

Paper Tray 2 fault--see message at printer

 

Feeder tray 2 has not risen completely, or a paper jam has occurred

 

at the area indicated on the printer control console display.

 

The printer control console displays one of the following:

 

CLEAR JAM IN AREA 2. SEE INSTRUCTIONS INSIDE MIDDLE

 

DOOR.

 

CLEAR JAM IN AREA 8. SEE INSTRUCTIONS AT AREA 8.

 

CLEAR JAM IN AREA 9. SEE INSTRUCTIONS AT AREA 9.

 

IF FAULT continues, SWITCH JOB TO PAPER TRAY 1 AT CRT

 

PAPER TRAY 2 FAULT. OPEN MIDDLE DOOR, OPEN AND

 

CLOSE PAPER TRAY. PRESS i.

 

TO PREVENT JAMS, BE SURE LENGTH GUIDE IN TRAY IS

 

POSITIONED AGAINST PAPER.

Action

1. Press the i button on the printer control console for further

 

console messages if the control console display instructs you to

 

do so.

 

2. Clear the jam in the area indicated if the display instructs you to

 

do so.

 

3. Ensure that the length guide is against the paper edge. (Refer

 

to the chapter on feeder trays in your DocuPrint 96/

 

DocuPrint 96MX LPS Operator Guide.)

 

4. Pull out feeder tray 2, then push it all the way back in. The

 

feeder tray should rise automatically.

 

5. If the feed tray does not rise, enter the FEED 1 command to

 

switch to feed tray 1 to complete the job.

 

6. If the problem continues, contact your systems specialist or

 

Xerox Customer Service.

 

 

OS3004

If fault continues--enter ‘PROBLEM’

 

This message appears in conjunction with other error messages

 

identifying the problem. If any of those messages reappears after the

 

recommended action has been taken, follow the steps listed below.

 

The printer control console displays:

 

CLOSE ALL DOORS AND TOP COVERS. IF FAULT continues SEE

 

MESSAGE AT CRT.

Action

1. Ensure that all covers and doors are closed tightly.

2.If the problem recurs, enter PROBLEM command to record the fault and obtain the SAN code.

3.Contact your systems specialist or Xerox Customer Service.

Note: CRT refers to the DocuPrint 96/DocuPrint 96MX LPS system controller display.

XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE

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Xerox DocuPrint 96MX manual OS3003 Paper Tray 2 fault--see message at printer, OS3004 If fault continues--enter ‘PROBLEM’