OSS (OPERATING SYSTEM SOFTWARE) MESSAGES

 

 

OS9369

NVM failed to clear.

 

 

 

 

The printer is unable to clear and reset the error count (Non-Volatile

 

 

 

 

Memory) used by the Xerox service representative. Printing

 

 

 

 

continues.

 

Action

Contact your systems specialist or Xerox Customer Service.

 

 

OS9380

Printer failure. Enter ‘PROBLEM’, or

 

 

 

 

An unspecified hardware failure has occurred in the printer which

 

 

 

 

appears to be uncorrectable by normal operator actions. (This

 

 

 

 

message is followed by message OS2000.)

 

 

 

 

The printer control console displays:

 

 

 

 

PRINTER FAULT--SEE MESSAGE AT CRT

 

Action

1. Enter the CONTINUE O command to attempt to resume

 

 

 

 

printing. Some data may be lost.

 

 

 

 

and/or

 

 

 

 

2. Do the following:

 

 

 

 

a. Enter the PROBLEM command and write down any SAN

 

 

 

 

codes appearing at the system controller display.

 

 

 

 

b. Contact your systems specialist or Xerox Customer Service

 

 

 

 

with the above information.

 

 

 

 

Note: CRT refers to the DocuPrint 96/DocuPrint 96MX LPS

 

 

 

 

 

 

 

 

system controller display.

 

 

 

 

 

 

OS9400

Fatal disk error: Call for service; DO NOT REBOOT!

 

 

 

 

A very serious system disk error has occurred for which no operator

 

 

 

 

action should be attempted.

 

Action

Contact your systems specialist or Xerox Customer Service. Do not

 

 

 

 

reboot the system or restart the job.

 

OS9410 Memory parity errors: Call for service.

 

 

 

 

A fatal memory parity error has occurred during normal processing.

 

Action

1. Restart the job.

2.If the failure recurs, contact your systems specialist or Xerox Customer Service.

0S9420

Disk error - Input.

 

The input task detected a system disk error. The job is aborted.

Action

Contact your system specialist or the Xerox National Customer

 

Service Support Center.

XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE

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Xerox DocuPrint 96MX manual OS9369 NVM failed to clear, OS9380 Printer failure. Enter ‘PROBLEM’, or, And/or