Xerox DocuPrint 96MX manual Signal expected but not received, Protocol Error, Queue has no entries

Models: DocuPrint 96MX

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DOCUPRINT 96/DOCUPRINT 96MX LPS ADDITIONAL MESSAGES

544

Signal expected but not received

 

The PC user interface was expecting to receive signal data.

Action

Select the OK header button to retry the process. If the problem

 

persists, call Xerox Customer Service.

545Protocol Error

An incomplete or damaged protocol packet was received.

Action

Select the OK header button to retry the process. If the problem

 

persists, call Xerox Customer Service.

546

Queue has no entries

 

PC user interface integrity problem. It has received a signal, but the

 

data was not found in the queue.

Action

Select the OK header button to retry the process. If the problem

 

persists, call Xerox Customer Service.

547

Second NAK detected

 

Two consecutive attempts to send a packet of data to the system

 

controller have failed. The transmission is lost.

Action

Select the OK header button to retry the process. If the problem

 

persists, call Xerox Customer Service.

550

Can’t get communications state

 

The call to GetCommState failed.

Action

1.

Ensure no other Microsoft Windows applications using the

 

 

communication ports are running.

 

2.

Select the OK header button to retry the process. If the problem

 

 

persists, call Xerox Customer Service.

551

Can’t open communications device

 

The requested communications port was unavailable.

Action

1. Ensure no other Microsoft Windows applications using the

 

communication ports are running.

2.Ensure COM port is properly configured.

3.Select the OK header button to retry the process. If the problem persists, call Xerox Customer Service.

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XEROX DOCUPRINT 96/DOCUPRINT 96MX LPS MESSAGE GUIDE

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Xerox DocuPrint 96MX manual Signal expected but not received, Protocol Error, Queue has no entries, Second NAK detected