Using the Voicemail Pro Client: Using the Navigation and Details Panes

3.11.3 Server Queues

The following options are new in Voicemail Pro 5.0+.

3.11.3.1 Alarms

The Voicemail Pro client can display the alarm calls that have been configured for the Voicemail Pro to perform. These can be setup through call flows using the Alarm Set 236 action or directly through the Voicemail Pro client.

The Voicemail Pro is limited to 2 outgoing alarm calls at the same time (subject to voicemail port availability). Any additional alarm calls are delayed until the existing alarm calls have been completed.

To delete an existing alarm, right click on it and select Delete.

To add an alarm right click and select Add, then use the settings below.

To modify an alarm right click on it and select Modify.

Time (hh:mm)

Set the alarm time in 24-hour format (hh:mm or hhmm). A time value can be entered or a call variable 157 can be used. If left blank or if the call variable used is not a valid time value, the call flow user will be asked to enter a time the same as if Ask Caller was selected.

Frequency

Sets how often the alarm should occur. The options are Single, Daily or Weekly. A variable with value 1, 2 or 3 respectively can be used.

Day

Useable with Single and Weekly alarms. Set the day for the alarm. The option Today is also available for alarms where the Frequency is set as Single.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Server Queues, Alarms, ∙ Time hhmm, ∙ Frequency, ∙ Day