Avaya 6 manual Giving Users Button Access

5.2.1 Giving Users Button Access

A user's telephone can have buttons programmed to allow access to voicemail. Not all telephones support this feature, refer to the relevant guide for more information.

Buttons can be programmed for:

∙Visual Voice

268

∙Voicemail Collect

268.

Voicemail Collect Button

Users can collect their voice messages from their own extension using a button programmed for voicemail collect. If their extension is a trusted extension they will not need to enter their voicemail code. See Creating a Trusted Location 270 .

A button on the user's telephone will display the label VMCol. The extension number or voicemail code do not need to be entered if the extension is a trusted extension.

To add a voicemail collect button:

1.Start IP Office Manager and receive the IP Office configuration.

2.Click User to display the list of existing users.

3.Click the required user.

4.Click the Button Programming tab.

5.Click the button line that you want to change.

6.Right-click in the Action field.

7.Select Advanced > Voicemail > Voicemail Collect.

8.Click OK to save the button details for the selected user.

9.Repeat for any other users.

10.Click to merge the changes back to the IP Office system.

Visual Voice Button

A Voicemail Pro user can be given a display menu for access to their mailbox. The menu provides the user with options to listen to messages, send messages, change their greetings and password.

∙The Visual Voice feature is not available on all telephones. Please refer to the user's telephone guide for more information.

∙Visual voice is only available when in Intuity mode.

∙For IP Office 4.2+, the MESSAGES button on phones can be set to access visual voice. This is done using the Messages Button Goes to Visual Voice (System Voicemail) option in IP Office Manager.

To give a user access to Visual Voice:

1.Start IP Office Manager and receive the IP Office configuration.

2.Click User to display the list of existing users.

3.Click the required user.

4.Click the Button Programming tab.

5.Click the button line that you want to change.

6.Right-click in the Action field.

7.Select Emulation > Visual Voice.

8.Click OK to save the button details for the selected user.

9.Repeat for any other users.

10.Click to save the changes back to the IP Office system.

Voicemail Pro Installation and Maintenance	Page 268
IP Office Release 6	15-601063 Issue 22e (16 May 2010)