Configuring a User Email account

The exact method of configuration of an IMAP account depends on the IMAP client being used by the user. For example it may be necessary to enable some field with dummy data in order for the email client to accept the account even though those settings are not used by the Voicemail Pro IMAP server.

The general details that are required are:

IMAP Account Setting

IP Office Value

 

 

Incoming Server

Voicemail Pro server IP address or domain name address.

Account Name

User name or extension number.

Password

User voicemail code.

 

 

Example: Outlook

1.Select Tools and then Options.

2.Select Mail Setup and then click E-mail Accounts.

3.Select Add a new e-mail account.

4.Select IMAP as the server type.

5.In Server Information for Incoming mail server and Outgoing mail server enter the IP address or domain name address of the Voicemail Pro server PC.

6.In Logon Information enter the user's extension number and voicemail code as the User Name and Password.

7.Click Next.

Example: Outlook Express

1.Select Tools and then Accounts.

2.Select Add and then Mail.

3.Enter a descriptive name such as Voicemail and click Next.

4.Enter an email address. This is not used but a value must be entered to move to the next screen. Click Next.

5.Set My incoming mail server is a to IMAP.

6.In the Incoming server field enter the IP address or domain name address of the Voicemail Pro server PC.

7.Enter a value in the Outgoing mail server field. This is not used but a value must be entered to move to the next screen. Click Next.

8.For Account Name enter the user's extension number or name in the IP Office configuration.

9.For Password enter the user's Voicemail Code.

10.Click Next and then Finish.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Configuring a User Email account, Example Outlook Express, Set My incoming mail server is a to Imap