4.8.3 Alarm Set

The Alarm Set action allows an alarm call to be setup to be played to a specified extension at a specified time. By default the alarm call displays ALARM and plays the prompt "This is an alarm call, please hang up".

On pre-5.0 Voicemail Pro systems this action only allowed internal callers to setup an alarm calls for themselves. Voicemail Pro 5.0+ allows the action to be used by to setup alarms for other extensions. It also allows preset alarms to be configured including regular repeating alarms.

Voicemail Pro 6.0+ allows the length of the alarm call ringing to be adjusted and the alarm call to be repeated if not responded to. The number of repeats can be adjusted. Previously the alarms was cleared when it was answered. For Voicemail Pro 6.0+ a dialing digit can be required to clear the alarm.

Alarm calls that have been setup can be viewed in the Voicemail Pro client

137. They can then be edited or deleted.

The Voicemail Pro is limited to 2 outgoing alarm calls at the same time (subject to voicemail port availability). Any additional alarm calls are delayed until the existing alarm calls have been completed.

Settings

1.Click the Miscellaneous Actions icon and select Alarm Set.

2.The General 176 , Entry Prompts 177 , Reporting 182 and Results 183 tabs are standard tabs available to all actions.

3.In the Specific tab, complete the fields with relevant details.

Ring alarm on: Default = Caller's Extension. These options set the target for the alarm when set.

Caller's Extension

This option sets the alarm target as the caller's own extension number.

Other Extension

This option allows a specific number to be used for the alarm target or a call variable 157 that contains the number to use.

Ring alarm at: Default = Ask Caller.

These options set the time and frequency of the alarm being set.

Ask Caller

The call flow user is asked to dial the required time in 24-hour clock format. This will set a single use alarm for that time.

Specific

Allow a specific alarm time to be defined. This also allows a single use or a repeated alarm to be specified.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

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Avaya 6 manual Alarm Set