4.7.8 Conferencing Center

The Conferencing Center action is used in conjunction with the Avaya IP Office Conferencing Center application. It provides a route for callers to enter the conference ID and their conference PIN code.

IP Office Conferencing Center is not supported with IP Office Release 6. The action is retained to allow the importation and maintenance of existing call flows when upgrading from pre-IP Office Release 6 systems.

Results

1.Click the Telephony Actions icon and select Conferencing Center.

2.The General 176 , Entry Prompts 177 , Reporting 182 and Results 183 tabs are standard tabs available to all actions.

3.Select the Specific tab.

Gather conference and pin information before validation

If selected, the caller is prompted to enter both the conference ID and then their PIN before the values are checked. If either entry is invalid the caller is notified but not told which entry is incorrect. If this option is not selected, the caller is prompted to enter the conference ID first and told if the ID is not valid. If valid they are then prompts to enter their PIN and then told if the PIN is not valid.

Allow the delegate to try and enter the conference ID a total of

Up to 10 re-tries can be allowed. If the ID is entered incorrectly the result failure is returned.

Results

This action has the following results which can be connected to further actions:

Invalid Conference or Password

Conference Not Started

Conference Finished

Conference Full

Failure

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Conferencing Center, ∙ Gather conference and pin information before validation