Avaya 6 manual UMS Web Services, ∙ Imap Email Client Support, ∙ Web Voicemail Access

Installing Voicemail Pro: Upgrading Voicemail Pro

2.4 UMS Web Services

Voicemail Pro 4.2+ adds support for user mailboxes to be accessed using the additional methods listed below. For Voicemail Pro 5.0+ this has been expanded to include hunt group mailboxes.

∙IMAP Email Client Support

This method allows mailbox access using any email client that supports IMAP, for example Outlook and Lotus Notes. The Voicemail Pro server PC acts as the IMAP server.

∙Web Voicemail Access

This method alls mailbox access using a web browser. Messages can be played back to an IP Office phone extension or through the PC if the browser is audio enabled. Web voicemail requires the voicemail server to also run IIS and PHP.

∙UMS Exchange 2007 (Voicemail Pro 5.0+)

A user or group can be configured to have their voicemail messages forwarded to the inbox of an Exchange 2007 email account. Telephone, including Visual Voice, mailbox access is redirected to that email inbox as the store for voicemail messages. Alternatively the user can access their voicemail messages using Outlook 2007 or any other mechanisms supported by Exchange 2007. Voicemail messages in an Exchange 2007 inbox are not visible to UMS IMAP and UMS Web Voicemail, however Exchange 2007 provides its own methods for IMAP and web browsing of Exchange mailboxes.

Use of these options requires the user to be licensed, either using an appropriate IP Office user profile license or the legacy UMS Web Services license.

Feature	Web	IMAP Client	Exchange
	Voicemail		2007
Playback via PC.
Playback via User Extension.			[1]
Save message Wav to PC.
Forward messages to other voicemail
mailbox.
Forward messages to other email mailbox.
Undelete manually deleted messages.
Mark message as unread.
Change voicemail password.
Show Message Types	Web	IMAP Client	Exchange
	Voicemail		2007
- New (Unread).
- Old (read).
- Saved.
- Priority.
- Private.
- Deleted.

1.Exchange 2007 Unified Messaging supports the playback of messages through a range of options controlled and

configured on the exchange server.

Voicemail Pro Installation and Maintenance	Page 37
IP Office Release 6	15-601063 Issue 22e (16 May 2010)