Avaya 6 manual Managing Campaigns, ∙ Delete an Existing Campaign

Voicemail Pro Examples: Campaigns

7.4.1 Managing Campaigns

Within the Voicemail Pro client, the Campaign Wizard is used to create and modify campaigns.

To start the campaign Wizard:

1.Press F7 or click Campaign Editor.

2.The Campaign Wizard Introduction window opens. Select the required activity.

∙Create a new Campaign

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This option takes you through a series of campaign wizard menus to set the campaigns settings.

∙Modify an existing Campaign

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This option displays a list of existing campaigns from which you can select the one you wish to modify. You will then be taken through the campaign wizard menus for the campaign settings.

∙Delete an Existing Campaign 380

This option displays a list of existing campaign from which you can then select the campaign to delete.

To create a new campaign:

1.Press F7 or click Campaign Editor.

2.Select Create a new Campaign and click Next.

3.The Customer Prompts 381 window is displayed.

∙Click . The Please Edit the Campaign action window opens. Each campaign can include up to 21 questions.

∙Click OK when you have entered the customer prompts.

∙Adjust the prompts as required.

∙ Edit action: Edit the currently highlighted campaign action.

∙ Delete action: Delete the currently highlighted campaign action.

∙ Move action: Move the position of an action in the sequence of campaign actions.

∙Click Next.

4.The Customer Menu

382window is displayed.

∙Select which options are available after the prompt is played.

∙Click Next.

5.The Campaign Identification 383 window is displayed.

∙Enter the details on identifying the campaign.

∙Click Next.

6.Click Finish to create the campaign.

Voicemail Pro Installation and Maintenance	Page 379
IP Office Release 6	15-601063 Issue 22e (16 May 2010)