Voicemail Pro Installation and Maintenance Page 205
15-601063 Issue 22e (16 May 2010)IP Office Release 6
Voicemail Pro Actions: Mailbox Actions
4.5.1 Get Mail The Get Mail action allows access to the messages in the caller's mailbox or a specified mailbox. The caller then has
access to the standard mailbox features setup for that mailbox. If the extension is a trusted extension, the user does not
have to enter their mailbox number and code. See Creating a Trusted Location .
For examples of the action being used in a call flow, see:
·Using a Play Configuration Menu Action .
·Setting Up Callback .
·Changing the Language of Custom Prompts .
·Changing the Language of System Prompts .
·Enabling Access to Hunt Group Voicemail .
·Changing the Language Setting for a TTY Device .
Settings
1.Click the Mailbox Actions icon and select Get Mail.
2.The General , Entry Prompts , Reporting and Results tabs are standard tabs available to all
actions.
3.The Specific tab is used to select either the caller's mailbox or mailbox option.
·Caller's mailbox
The mailbox matching the start point of the call.
·Mailbox
Select or enter the name of the target mailbox. If ? is entered, Voicemail will prompt caller's to enter the
mailbox number required.
·Transfer target for distributed mode: Default = *17. Voicemail Pro 6.0+.
This option is required for Get Mail actions on voicemail servers acting as a distributed server. The value should
match a default voicemail collect short code (telephone number ?U) set within the IP Office configuration.
·Provide Advanced Personal Options: Default = Off. Voicemail Pro 6.0+. Intuity mode only.
If selected, the user is able to access a number of additional options with the mailbox telephone user
interface.
·Voicemail on/off.
·Voicemail email mode.
·DND on/off.
·Follow Me.
·Forwarding.
·Edit Voicemail.
·Edit Callback Number.
·Edit Mobile Twinning.
Results
The action can have the following results which can then be connected to further actions:
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311
310
304
303
274
299
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