Avaya 6 manual Campaign Park Slots, To assign a campaign to a programmable button

7.4.2.1 Campaign Park Slots

The Park Slot number assigned to the Campaign can be used with programmable buttons to access that campaign. If the telephone has a message waiting lamp, the lamp will be lit when there are campaign messages waiting to be processed.

∙Phone Manager park slot keys cannot be used for this function.

When accessing the caller recordings from using a Campaign action or park slot number, the following controls are provided through the telephone keypad.

1	Go to the start of the call.	7	Previous response.
2	Rewind.	8	Start of response.
3	Stop processing the message.	9	Next response.
4	Mark call as processed and delete.	0	Pause.
5	Mark call as processed and save.	#	Fast forward.

To assign a campaign to a programmable button:

1.In IP Office Manager, receive the IP Office configuration.

2.Open the required User form.

3.Select the Button Programming tab.

4.Select a free button

5.Right-click in the Action field.

6.Select Emulation > Call Park.

7.Right-click in the Action Data field. Enter the campaign's park slot number.

8.Save the configuration back to the IP Office and reboot.

9.The programmable button on the user's telephone will flashing red when there are new messages in the campaigns park slot.

10.Press the button to display the campaign name and number of messages.

11.Press the button again to start processing those messages.

The UnPark Call function can also be used to collect the calls, but this method does not provide any visual feedback when messages are present.

To use the UnPark Call function:

1.Select a free programmable button

2.Right-click in the Action field.

3.Select Advanced > Call > UnPark Call.

Voicemail Pro Installation and Maintenance	Page 384
IP Office Release 6	15-601063 Issue 22e (16 May 2010)