Avaya 6 - page 300

Voicemail Pro Installation and Maintenance Page 300
15-601063 Issue 22e (16 May 2010)IP Office Release 6
An Example of Customizing a Complex Mailbox Call Flow
If required, more complex call flows can be configured. For example, the call flow below allows callers to press * to receive
spoken language prompts or to wait a few seconds for the timeout and then receive TTY prompts.
In this case, messages are left in the same mailbox, but callers can select to have spoken prompts or default to TTY
prompts.
For hearing impaired users who cannot handle spoken messages, the call flow for callers who select spoken prompts could
have place those messages into an alternate mailbox of a hearing user. These could then be collected and transcribed for
the user.