Installing Voicemail Pro: UMS Web Services

2.4.2 Web Voicemail Installation

Voicemail Pro 4.2+ support web access to user mailboxes. Users are then able to play their messages, mark them as saved or deleted, or forward messages to another mailbox. Playback is through an IP Office extension or through the audio facilities of the PC.

Web Voicemail Installation Requirements

The Web Voicemail component is selectable as part of a custom Voicemail Pro installation. Note the pre-requisites below before doing the Web Voicemail installation.

o IIS Web Server

Must be installed on the voicemail server PC before the Voicemail Pro Web Voicemail component is installed.

o PHP

Web Voicemail uses PHP. If an existing PHP is not detected, the Voicemail Pro installation will install its own PHP.

o Licenses

The use of Web Voicemail and the number of users who can be configured to access it are controlled by the UMS Web Services license entered in the IP Office configuration.

UMS web services can be licensed in a number of ways by licenses added to the IP Office configuration:

User Licensing

User licensing is done as follows.

Users whose Profile is set to Teleworker User or Power User can be enabled to UMS if required. This requires Teleworker Profile or Power User Profile licenses.

User's whose Profile is set to Basic User can be licensed using legacy UMS Web Services licenses.

Hunt Group Licensing

Hunt groups are licensed by UMS Web Services licenses.

o Computer Name\URL

The computer name is used as part of its URL on the network. Ensure that the name is set to something that appropriately indicates its purpose and that can be used as part of the URL for the web server within the customer's domain.

o Remove IMS

Voicemail Pro UMS is not supported on systems that are using Voicemail Pro IMS. IMS must be removed before UMS can be selected for installation.

Voicemail Pro Installation and Maintenance

Page 41

IP Office Release 6

15-601063 Issue 22e (16 May 2010)

Page 41
Image 41
Avaya 6 manual Web Voicemail Installation Requirements