2.6.2.2 Work Group Member

Before you start to install the Voicemail Pro software, you must:

1.Create a Voicemail User Account

72.

2.Configure Outlook Express for Internet Mail

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3.Configure Outlook for Voicemail Email

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4.Configure Outlook for Exchange Server

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The user name and password created are requested as part of the installation of the Voicemail Pro service. The process described here assumes that Outlook is installed but has not been previously used or configured.

You are then ready to install the Voicemail Pro software. See Installing the Voicemail Pro Software

71.

By default, Voicemail Pro is set to use SMTP for emails. You need to change this to MAPI. See Switching Voicemail Pro to MAPI 71 .

You also need to set the SMTP Email Account settings on the Voicemail Pro so that they match those of the customer's email server. See Changing SMTP Email Account Settings 77 .

2.6.2.2.1 Installing VoiceMail Pro for MAPI VoiceMail Email as a Work Group Member

Before you start to install the Voicemail Pro software, you must:

1.Create a voicemail user account. See Creating a Voicemail User Account

72.

2.Configure Outlook Express for Internet Mail. See Configuring Outlook Express for Internet Mail

73.

3.Configure Outlook for internet mail. See Configuring Outlook for Voicemail Email

70.

4.Configuring Outlook for exchange server. See Configuring Outlook for Exchange Server

75.

The user name and password created are requested as part of the installation of the Voicemail Pro service. The process described here assumes that Outlook is installed but has not been previously used or configured.

You are then ready to install the Voicemail Pro software. See Installing the Voicemail Pro Software

71.

By default, Voicemail Pro is set to use SMTP for emails. You need to change this to MAPI. See , Switching Voicemail Pro to MAPI 71 .

You also need to set the SMTP Email Account settings on the Voicemail Pro so that they match those of the customer's email server. See Changing SMTP Email Account Settings 77 .

2.6.2.2.2 Creating a Voicemail User Account

To create a Voicemail User Account

1.Log on to the server PC as the local administrator and create a new user. For this example the name of the user account created used is Voicemail.

2.Set a secure password.

3.Clear User must change password at next logon and check Password never expires.

4.Click Create and then Close.

5.Right-click the New Account, and select Properties.

6.Select the Member Of tab.

7.Click Add.

8.In the Select Groups window, highlight Administrators and click Add. Click OK.

9.Continue with one of the following as appropriate to the installed MAPI client and method for sending email.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Work Group Member, To create a Voicemail User Account