4.5.3 Listen

The Listen action allows the caller to leave a message in the start point's mailbox or in a specified mailbox. The caller can only leave a message and cannot access any other mailbox features.

For examples of the action in a call flow, see Customizing Manual Recording

288and Customizing Auto Recording

294.

Settings

1.Click the Mailbox Actions icon and select Listen.

2.The General 176 , Entry Prompts 177 , Reporting 182 and Results 183 tabs are standard tabs available to all actions.

3.In the Specific tab, select either the Caller's mailbox or Mailbox option.

Caller's Mailbox: The mailbox matching the start point of the call.

Mailbox: Select or enter the name of the target mailbox.

Results

This action has the following result which can be connected to a further action:

Next

Connect the result to a following action in the call flow.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Listen