Voicemail Pro Actions: Standard Action Tabs

4.3.2.1 Using the Wave Editor

The Wave Editor is used by Voicemail Pro to select, record and play prompts. It can be used to select existing prompts or to record new prompts.

The Entry Prompts tab of each call flow action allows prompts to be played before the action performs its main role.

Clicking or double-clicking a listed prompt starts the Voicemail Pro Wave Editor. This tool allows you to record and play prompts through the Voicemail Pro server PC or through an extension on the IP Office system.

To record a new prompt:

1.First configure the recording and playback devices :

Use which media device?

PC Multimedia

This option uses the speaker and microphone facilities of the PC on which the Voicemail Pro client is being run.

Telephony Handset

If Telephony Handset is selected, enter the extension of the telephone to be used. When recording is started, the phone will be run and after being answered, will start recording.

Text to Speech

This option is available on systems licensed for TTS operation. If selected, the prompt file is automatically generated from the text in the action's Description 176 field. If Text to Speech is selected, the following additional fields are also used.

Language

Select the TTS language engine that should be used for the prompt generation.

Playback Device

Select either PC Multimedia or Telephony Handset as the device on which to playback the prompt following TTS generation.

2.Enter a file name for the recording. The file will be stored in the path shown. Alternatively use the browse icon to select an existing prompt file to be recorded.

When accessing voicemail prompts, voicemail variables 157 can be used in both the path and filename for the prompt. For example, if prompts Greeting1.wav, Greeting2.wav etc. are recorded, an action set to play Greeting$KEY.wav would play the greeting prompt that matched the current value of $KEY.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual Using the Wave Editor