Voicemail Pro Installation and Maintenance Page 378
15-601063 Issue 22e (16 May 2010)IP Office Release 6
7.4 Campaigns
A campaign is a series of questions and answers. Callers to a campaign hear the recorded questions and give their
responses, either by speaking or using the telephone keypad. The results are then saved for processing later. Each
campaign can include up to 21 questions.
Call processing agents can access a campaign to hear the caller answers, which they can then transcribe into a
database or other records.
A Web Campaign Component is installed as part of a typical Voicemail Pro installation . If the Web Campaign was not
installed it can be added by doing a custom installation and selecting the Web Campaigns component.
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