Installing Voicemail Pro: IP Office Configuration

To view the utilization of voicemail channels:

1.Open the System Status Application.

2.Click Resources. The System Resources summary is displayed. The following details are displayed:

The number of voicemail channels available.

The number of channels in use.

Congestion information

Channel Restrictions

The Voicemail Pro server has restrictions on the number of channels it can use for different types of outgoing calls that it can make. These limits are separate for each of the cal types. When a limit is reached, further calls of that type are delayed until one of the existing calls is completed. These limitations are not controlled by Voicemail Channel Reservation 96 settings.

Outcalling can use up to 5 channels at any time.

Conference center invitation calls can use up to 5 channels at any time.

Callback calls can use up to 2 channels at any time.

Alarm calls can use up to 2 channels at any time.

Voicemail Pro Installation and Maintenance

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IP Office Release 6

15-601063 Issue 22e (16 May 2010)

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Avaya 6 manual To view the utilization of voicemail channels, Channel Restrictions